Welcome to Austin Outdoor Design! These Terms and Conditions outline the policies governing text message communication between you ("Customer") and Austin Outdoor Design ("Company"). By engaging in text messaging with us, you agree to these terms and conditions. If you do not agree, please refrain from using our texting service.

1. Consent to Text Messaging

By providing your mobile phone number, you consent to receive text messages from Austin Outdoor Design, including but not limited to updates on your project, appointment scheduling, promotional offers, and general communication.

2. Message Frequency

The frequency of text messages will vary depending on your interaction with us. You may receive messages about ongoing projects, responses to your inquiries, and occasional promotional messages.

3. Opt-Out

You may opt out of receiving text messages at any time by replying "STOP" to any message. Once we receive your opt-out request, we will no longer send you text messages, except for administrative purposes, such as confirming your opt-out.

4. Fees and Charges

Standard messaging and data rates may apply based on your mobile carrier’s plan. Austin Outdoor Design is not responsible for any fees charged by your carrier.

5. Accuracy of Information

You are responsible for providing accurate contact information. Austin Outdoor Design is not liable for any issues arising from incorrect or outdated phone numbers.

6. Confidentiality and Privacy

Your privacy is important to us. All text message communication is subject to our [Privacy Policy]. We will not share your information with third parties without your consent unless required by law.

7. Prohibited Uses

You agree not to use our texting service to send:

Threatening, harassing, or abusive messages.

Messages containing illegal content or promoting illegal activities.

Unsolicited commercial messages.

Austin Outdoor Design reserves the right to terminate texting privileges for violations of this policy.

8. Service Availability

Texting services may not always be available due to technical issues or other factors beyond our control. Austin Outdoor Design is not responsible for any delays or failures in receiving or sending messages.

9. Amendments

Austin Outdoor Design reserves the right to modify these Terms and Conditions at any time. Updates will be posted on our website, and continued use of our texting service constitutes your acceptance of the revised terms.

10. Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:

Austin Outdoor Design - info@austinoutdoordesign.com

Privacy Policy

Effective Date: 1/06/2025

Information We Collect

Personal Information:

When you opt into our text campaigns, we may collect personal information such as your name, phone number, and any additional information you provide during registration or through SMS interactions.

Usage Data:

We may automatically collect data related to your interactions with our text messages, including delivery status, response times, and engagement rates, to improve our services.

How We Use Your Information

We use the information collected for the following purposes:

To deliver requested information, services, or promotional materials via SMS.

To send account-related notifications, including confirmations, reminders, and updates.

To respond to your inquiries or support requests.

To comply with applicable laws, including TCPA and CAN-SPAM Act requirements.

Consent to Receive Text Messages

By opting into our text campaigns, you agree to receive automated and non-automated text messages from us. Message and data rates may apply.

How to Opt-Out:

You can stop receiving text messages at any time by replying "STOP" to any message. After opting out, you may receive a final confirmation message.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service providers who assist in delivering our SMS campaigns.

Authorities if required by law, regulation, or legal process.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

You have the right to:

Request access to the information we hold about you.

Update or correct your personal information.

Request the deletion of your personal information.

To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

Children's Privacy

Our text campaigns are not directed at individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with the "Effective Date" at the top of the policy.